Mount Arlington Borough and Bethlehem Township launched the 24/7 AI assistant, IGNA Chat, to help website visitors with information about services, meetings, and events.
Mount Arlington, & Bethlehem Township, NJ; October 19th, 2025 – TechForGov announced the launch of its IGNA Chat with Mount Arlington Borough and Bethlehem Township. This partnership will give new and existing residents of both municipalities instant, 24/7 access to information about local services and community updates directly from their respective websites.
“We are excited to bring our advanced AI capabilities to the residents of Mount Arlington and Bethlehem Township,” says Himanshu Goil, CEO at TechForGov. “IGNA Chat is designed to streamline citizen engagement, making interactions with local government faster and more efficient for everyone.”
The benefits of this new launch include:
- 24/7 Accessibility: Residents can find information anytime, day or night, without waiting for office hours.
- Immediate Information Access: Instant answers to common questions regarding permits, events, and local services through the IGNA Chat.
- Enhanced User Experience: Provides a user-friendly and intuitive way to navigate the borough's online information using the AI assistant.
“The implementation of the IGNA Chat is a significant step forward in our commitment to modernizing our services and improving communication with our community,” says Carolyn Rinaldi, Borough Administrator at Mount Arlington Borough. “This technology ensures that every resident can get the information they need quickly and easily.”
Bethlehem Township is always looking for innovative ways to better serve our residents,” adds Jennifer Mooney, Township Administrator at Bethlehem Township. “Partnering with TechForGov to implement the IGNA Chat will allow us to provide more efficient, accessible services around the clock.”
About Mount Arlington Borough
Mount Arlington is a borough located in Morris County, New Jersey. The borough is dedicated to delivering efficient public services and cultivating a vibrant community for its residents. Its governing body continuously seeks innovative solutions to enhance local governance and quality of life.
About Bethlehem Township
Bethlehem Township is a township located in Hunterdon County, New Jersey. It focuses on maintaining a high quality of life for its residents and providing effective, transparent local governance. The township consistently explores technological advancements to improve community engagement and service delivery. For more details on township initiatives, please visit the Township of Bethlehem website.
About TechForGov
TechForGov, the public sector division of Ignatiuz, brings an AI-First approach to modernizing government applications. We empower municipalities and government agencies with intelligent, scalable, and secure digital solutions designed to enhance efficiency, transparency, and citizen engagement.